Shipping policy

SHIPPING

1. Processing time:

It normally takes 1-2 business days for us to process your order. Please note that this does not include holidays and weekends.

2. Delivery area

The following is our support shipping area, If your shipping address is in an unlisted area, please contact the Shopify chat window or sales08@sz-yago.com. We will get back to you within 24 hours and let you know if it can be shipped to your country

United States 

Shipping:  Free shipping  

standard delivery ————7-20 working days

UK, France, Germany, Italy, Poland

Shipping:  Free shipping

standard delivery ————7-20 working days

 Singapore, Japan, South Korea, Vietnam, Philippines, Thailand, Malaysia, Indonesia

Shipping:  Free shipping

standard delivery ————7-20 working days

We know it is a hard time while waiting for the parcel, therefore, we have concentrated a lot on making sure the items get delivered to you as quickly as possible.

 3. Duties or Taxes

shipping methods do not include Duties or Taxes. Duties and taxes will be collected from you at the time of delivery by your carrier.

 4. Confirmation

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after confirming. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

 5. Delivery

Your tracking number and the express company website link will be sent in e-mail immediately after we ship the order out.  We will also e-mail you if there is any unsuccessful delivery. After you receive the order you purchased, you are free to write a review. 

If you have any questions, please contact our service support email：sales08@sz-yago.com